FREQUENTLY ASKED
GENERAL QUESTIONS
We have implemented strict hygiene and safety protocols in line with government guidelines to protect our customers and staff. This includes regular sanitization of vehicles and premises, social distancing measures, and contactless payment options.
Yes, we offer a convenient pickup and delivery service within a certain radius from our garage. Please inquire about availability and charges when booking your appointment.
We recommend checking your car’s fluid levels, including engine oil, coolant, brake fluid, and windshield washer fluid, at least once a month or before long journeys to ensure optimal performance and safety.
Yes, please ensure you bring your vehicle’s V5C registration certificate (logbook) and any previous MOT certificates if available. This helps our testers verify important information about your vehicle.
Yes, we have experience handling insurance claims and accident repairs. Our team can assist you throughout the claims process and ensure your vehicle is restored to its pre-accident condition.
Yes, our technicians are not only trained but also qualified experts with hands-on experience of years. Whatever issue you are facing, even if you have or cannot diagnose it, drive your cars into our garage and leave the rest to us. Our expert tandems will check your car battery, alternator, and other electrical parts and mend and replace them as needed.
In case of emergency or urgent assistance, you can reach us during business hours at 0208-811-8776 or via email at info@dokomobilemechanic.com
We accept various payment methods including cash, debit/credit cards, and bank transfers for your convenience.
Yes, you can easily book an appointment online through our website. Simply fill out the booking form with your preferred date and time, and we will confirm your appointment promptly.
Yes, we provide MOT testing for cars, vans, motorcycles, and other light commercial vehicles up to class 7.
Our mechanical services cover significant issues with your cars. For instance, do you want the engine or gearbox replacement, or do you want any clutch, ignition or suspension issues mending even if there is leakage in your suspension system? All of these things will be covered in our mechanical services. Other than that, if your car is in dire need of any mechanics, then we are the top-up solution for you. Hook us up at our garage in W12, London.
Bodywork is the exterior work of the car. If you want to change the paint of your vehicle, paintless dent repair, respraying, or dent and scratch removal services, all these fall in the category of car bodywork. Besides all of this, the wheel alignment and refurbishment also count in the car bodywork of the LMS.
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